Casino & Hotel Policies

Casino & General Info

We are open & committed to Keeping Carter Safe! Different than other businesses, the gaming and hospitality revenues generated here have always served a greater purpose of preserving heritage, tradition and providing vital services.

Masks Not Required

  • Guests who have been fully vaccinated are no longer required to wear a mask.
  • Guests who have not been fully vaccinated are encouraged to continue wearing face masks for the health and safety of themselves and those around them who may be unvaccinated.
  • Masks are available for your convenience. 

Current Casino Hours

  • Open 24/7

Age Limit

  • Guests of all ages will be allowed in the hotel.


  • Our facility will remain smoke-free with designated smoking areas outside for your convenience.

Cleaning & Sanitation

  • Wash your hands regularly.
  • Hand sanitizers and machine-friendly wipes are available throughout the facility for your convenience.


Food & Beverage

The Flames
  • Restaurant Hours:
    • Monday & Tuesday — 12 pm – 8 pm
    • Wednesday – Sunday — 12 pm – 10 pm
  • Bar Hours:
    • Monday & Tuesday — 12 pm – 8 pm
    • Wednesday – Sunday — 11 am – 12 am

Guests may dine in The Flames dining room. Please place & pick up your order at the bar. 

Closed Amenities until Further Notice

  • Gift Shop

Guest Services

  • Open Daily: 10 am – 10 pm

Any updates will be posted here, on our website, and on our social media channels.

Thank you for your cooperation with our health & safety procedures!